Strong communication is one of the most important skillsin the workplace – and one of the easiest to get wrong. Learn how to expressyourself clearly, confidently and with impact.

Whether you’re giving a presentation, writing a report or managing a difficultconversation, this fully updated edition gives you the tools to build rapport,influence others and get your message across effectively. It includes aself-assessment tool to help you identify your communication style, pluspractical exercises, checklists and top tips to use straight away.

WithImprove Your Communication Skills, you’ll feel moreconfident in meetings, more persuasive in your writing and better equipped tosucceed in your career.

About the Author

Alan Barkeris Managing Director of KairosTraining Limited, a specialist consultancy dedicated to developing creativityand communication skills. A prolific writer, he is the author ofImproveyour Communication Skills,How to be Better at ManagingPeople,30 Minutes to Brainstorm Great Ideas,30Minutes Before a MeetingandHow to Manage Meetings(allpublished by Kogan Page).